Privacy Policy

Last updated: June 15, 2026

Welcome to 23x.in (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing address

Order and Transaction Information

• Products purchased
• Order value
• Payment status (we do not store card details)

Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and respond to support queries
• Improve our website and user experience
• Prevent fraud and unauthorized transactions
• Send promotional emails or updates, only if you opt in

We never sell or rent your personal data to third parties.

3. Payment Security

All payments on 23x.in are processed through secure third-party payment gateways. We do not store credit card numbers, debit card details, UPI IDs, or net banking credentials. Payment data is handled directly by certified payment providers.

4. Cookies and Tracking Technologies

We use cookies to improve website performance, understand user behavior, and remember your preferences. You can disable cookies in your browser settings, though some site features may not function properly as a result.

5. Sharing of Information

We may share limited information with trusted third parties only when necessary, including:

• Courier and logistics partners, for delivery
• Payment gateways, for transaction processing
• Legal authorities, if required by law

All partners are required to protect your data and use it only for its intended purpose.

6. Data Protection and Security

We take reasonable security measures to protect your data, including secure servers, SSL encryption, and restricted internal access. While no system is 100% secure, we continuously work to safeguard your information.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data, subject to legal and business requirements

To make such a request, contact us using the details below.

8. Children’s Information

23x.in does not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided personal data to us, please contact us immediately so we can remove it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices. Any updates will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Email: support@23x.in
Phone: +91-9871829868
Address: Green Park Extension, New Delhi – 110016, India
Website: https://23x.in
Business Name: 23x.in